THE STATE BANK OF VIETNAM
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SOCIALIST REPUBLIC OF VIET NAM
Independence - Freedom - Happiness
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No.: 29/2011/TT-NHNN
Hanoi, September 21, 2011
 
CIRCULAR
DEFINING SAFETY, CONFIDENTIALITY OVER PROVISION FOR BANKING SERVICE ON THE INTERNET 
Pursuant to the Law on the State Bank of Vietnam No.46/2010/QH12 dated June 16, 2010;
Pursuant to the Law on Credit Institutions No.47/2010/QH12 dated June 16, 2010;
Pursuant to the Law on E-Transactions No.51/2005/QH11 dated November 29, 2005;
Pursuant to the Decree No.35/2007/ND-CP dated March 08, 2007 of the Government on E-transactions in the banking activities;
Pursuant to the Decree No.64/2001/ND-CP dated September 20, 2001 of the Government on payment activities via payment service providing organizations;
Pursuant to the Decree No.26/2007/ND-CP dated February 25, 2007 of the Government detailing the implementation of the Electronic Transaction Law on digital signatures and digital signature certification services;
Pursuant to the Decree No.96/2008/ND-CP dated August 26, 2008 of the Government defining the functions, tasks, powers and organizational structure of the State Bank of Vietnam;
Pursuant to the Decree No.97/2008/ND-CP dated August 28, 2008 of the Government on the management, provision and use of internet services and electronic information on the internet;
The State Bank of Vietnam defines the safety, confidentiality over provision for banking service on the internet as follows:
Chapter 1.
GENERAL PROVISIONS
Article 1. Scope of governing and subjects of application
1. This circular specifies the requirements to ensure safety, confidentiality for the provision for banking services on the Internet.
This Circular applies to all credit institutions, branches of foreign banks providing for banking services on the Internet (hereinafter collectively referred to as the service providers) in Vietnam.
Article 2. Interpretation of terms
In this Circular, the following terms shall be construed as follows:
1. Banking services on the Internet (Internet Banking services) mean the banking services offered via the Internet, including:
a) Information on service providers and services of the providers.
b) Service to look up information such as looking up information of customers, accounts, balance inquiry, and other information.
c) Carrying out online financial transactions, such as account services, wire transfer, credit, and payment via account.
d) Other services as prescribed by the State Bank.