| THE STATE BANK OF VIETNAM -------- No. 36/2012/TT-NHNN | SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom - Happiness ---------------- Hanoi, December 28th 2012 |
CIRCULAR
ON THE INSTALLATION, MANAGEMENT, OPERATION, AND SECURITY OF AUTOMATED TELLER MACHINES
Pursuant to the Law on the State bank of Vietnam No. 46/2010/QH12 dated June 16th 2010;
Pursuant to the Law on credit institutions No. 47/2010/QH12 dated June 16th 2010;
Pursuant to the Law on Electronic transaction No. 51/2005/QH11 dated November 29th 2005;
Pursuant to the Government's Decree No. 35/2007/NĐ-CP dated March 08th 2007 on the electronic transaction in banking;
Pursuant to the Government's Decree No. 96/2008/NĐ-CP dated August 26th 2008, defining the functions, tasks, powers and organizational structure of the State bank of Vietnam;
At the proposal of the Director of the Department of Payment;
The Governor of the State bank of Vietnam issues a Circular on the installation, management, operation, and security of automated teller machines (ATM),
Article 1. Scope of regulation
This Circular deals with the requirements, procedures, and responsibility for the installation, management, operation, and security of ATMs.
Article 2. Subjects of application
This Circular is applicable to the providers of payment services that have ATMs (hereinafter referred to as providers of payment services) ant the organizations relevant to the installation, management, operation, and security of ATMs.
Article 3. The requirements of providers of payment services that install the ATM system for the first time
1. Formulate the scheme for the installation, operation, maintenance, and supervision of ATMs, ensuring:
a) Sufficient infrastructure, reserve system, management software that ensure the smooth, stable, and safe operation of ATMs.
b) The internal regulations on the information security, operation process, risk management, maintenance, control, and supervision of the operation of the ATMs.
c) Adequate human resources that are competent, sufficient, and moral in order to safely and efficiently manage and operate the ATMs.
2. Plan and arrange the ATM network reasonably in order to satisfy the demand for cash withdrawal of customers.
3. Formulate and issue the regulations and instruction to use the services provided by the ATMs.
4. The providers of payment services that install the ATM system for the first time must send the schemes prescribed in Clause 1, Clause 2, and Clause 3 this Article to the State bank of Vietnam (via the Department of Payment) at least 15 days before the commencement date.
