THE MINISTRY OF HEALTH

Decision No. 2151/QD-BYT dated June 04, 2015 of the Ministry of Health approving the plan for implementation of “Innovation of serving manner and attitude of health officials toward the satisfaction of patients”
Pursuant to the Law on corruption prevention No. 55/2005/QH11 dated 09 December 2005;
Pursuant to the Law on cadres and public servants No. 22/2008/QH12 dated 13 November 2008;
Pursuant to the Law on official No. 58/2010/QH12 dated 15 November 2010;
Pursuant to the Law on health examination and treatment No. 40/2009/QH12 dated 23 November 2009;
Pursuant to the Decree No. 04/2015/ND-CP dated 09 January 2015 of the Government on implementation of democracy in activities of state administrative organs and public non-business units;
Pursuant to Decree No. 63/2012 / ND-CP dated 31 August 2012 of the Government stipulating the functions, duties and organizational structure of the Ministry of Health;
Considering the request of Director General of Department of Personnel and Organization and Director of Medical Services Department;
DECIDES:
Article 1. To approve the Plan for implementation of "Innovation of serving manner and attitude of health officials toward the satisfaction of patients" (including public servants, officials and employees at the health facilities in the country).
Article 2. This Decision takes effect on the signing date.
Article 3. Chief of Ministerial Office, Director General of Departmentof PersonnelandOrganization, Director of Medical Services Department, Director General of Departments and Directors of Departments of the Ministry of Health, Director of Departments of Health of provinces and centrally-run cities and Heads of relevant units shall responsible for implementing this Decision./.
The Minister
Nguyen Thi Kim Tien