THE PRIME MINISTER
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SOCIALIST REPUBLIC OF VIET NAM
Independence - Freedom – Happiness
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No: 2147/QD-TTg
Hanoi, November 24, 2010
 
DECISION
ON APPROVAL OF NATIONAL UNACCOUNTED-FOR WATER, NON-REVENUE WATER PROGRAM TO 2025
THE PRIME MINISTER
Pursuant to the Law on Governmental Organization dated 25 December 2001;
Pursuant to the Law on Construction dated 26 November 2003;
Pursuant to Decree No. 117/2007/ND-CP dated11 July 2007 on treated water production, supply and consumption;
At the request of the Minister of Construction,
DECIDES
Article 1: To approve the National Unaccounted-for Water (UFW), Non-Revenue Water (NRW) Program to 2005, including specifically:
1. Objectives
Mobilize and muster all resources for UFW/NRW activities, reduce UFW/NRWrate averaging 30% in 2009 to below 15% by 2025 with specific targets for each period as below:
- By 2015: AverageUFW/NRWrate at 25%.
- By 2020: AverageUFW/NRWrate at 18%.
- By 2025: AverageUFW/NRWrate at 15%.
2. Key Program activities
a) Public Awareness Improvement Activities:
Raise public awareness on the role of treated water supply to public livelihoods and production and identify one’s role and responsibility to effective and efficient use of treated water and protection of water supply systems for community benefits.
b) Capacity Building for Local Authorities:
Promote the role and responsibility of authorities of all levels towards water supply development, consumption and protection of water works and water resources; join efforts in UFW/NRWactivities for more efficient use of water resources in the service areas.
c) Capacity Building for Water Supply Companies:
- Managerial organization:
+ Arrange and organize system management, monitoring and maintenance mechanisms, and assign specific tasks to each unit in the utilities. All water supply companies in urban centers with high rates of UFW/NRW shall establisha unit fully in charge of UFW/NRW.
+ Establish and manage systematic and proper billing systems to minimize fraud in treated water production and business.
+ Set up records of pipeline networks, water meters, apply GPS and GIS in networks and water meter management.