Decree No. 19/2012/ND-CP dated March 16, 2012 of the Government on sanctions against administrative violations of consumers’ rights protection

GOVERNMENT --------	SOCIALIST REPBULIC OF VIETNAM Independence - Freedom - Happiness ----------------
No:19/2012/ND-CP	Hanoi, March 16, 2012

DECREE

ON SANCTIONS AGAINST ADMINISTRATIVE VIOLATIONS OF CONSUMERS’ RIGHTS PROTECTION

Pursuant to the Law on the organization of the Government of December 25, 2001;

Pursuant to the Law on protection of consumers’ rights of November 17, 2010;

Pursuant to the Ordinance on handling of administrative violations of July 02, 2002 and the Ordinance of April 02, 2008 amending and supplementing a number of articles of the Ordinance on handling of administrative violations;

At the proposal of the Ministry of Industry and Trade;

The Government hereby issues the Decree on sanction against administrative violations of consumers’ right protection,

Chapter 1.

GENERAL PROVISIONS

Article 1. Scope of application

1. This Decree prescribes acts of violations, sanction forms, fine rates and competence to impose sanctions against administrative violations of consumers’ right protection.

2. Administrative violations of consumers’ right protection means intentional or unintentional acts committed by individuals, agencies and organizations violating law provisions on consumers’ right protection that do not constitute crimes and must be administratively sanctioned as prescribed by law.

3. For other acts of administrative violation of consumers’ right protection not being prescribed in this Decree, provisions of other Government’s Decrees on handling of administrative violations in the relevant fileds of state management shall apply.

Article 2. Subjects of application

This Decree applies to domestic and foreign agencies, organizations and individuals that commit acts of violations of consumers’ right protection in the territory of Vietnam.

Article 3. Interpretation of terms

In this Decree, the following terms shall be construed as follows:

1. Private secrets of consumers are information that satisfies all of the following conditions:

a) The information is related to the consumer personally;

b) The information has been applied security measures by the consumer or related organizations and individuals;

b) The information to which the security measures have been applied by the consumer or related organizations and individuals;