| THE GOVERNMENT No. 64/2014/ND-CP | THE SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom - Happiness Hanoi, June 26, 2014 |
DECREE
Detailing a number of articles of the Law on Reception of Citizens
Pursuant to the November 25, 2013 Law on Reception of Citizens;
Pursuant to the December 25, 2001 Law on Organization of the Government;
At the proposal of the Inspector General of the Government Inspectorate of Vietnam,
The Government promulgates the Decree detailing a number of articles of the Law on Reception of Citizens.
Chapter I
GENERAL PROVISIONS
Article1. Scope of regulation
This Decree details the reception of citizens at government-attached agencies and public non-business units; tasks, powers and organizational structures of citizen reception boards, arrangement of physical foundations of citizen reception offices; regulations on coordination of citizen reception activities at citizen reception offices; arrangement of physical foundations of citizen reception places; and conditions for ensuring citizen reception activities.
Article2. Subjects of application
1. State administrative agencies and heads of these agencies, people’s armed forces units, public non-business units and citizen reception officers.
2. Persons making complaints, denunciations, petitions or reports.
3. Agencies, organizations and persons involved in citizen reception work.
Chapter II
CITIZEN RECEPTION AT GOVERNMENT-ATTACHED AGENCIES AND PUBLIC NON-BUSINESS UNITS
Article3. Organization of citizen reception at government-attached agencies and public non-business units
1. Government-attached agencies shall organize the reception of citizens making complaints, denunciations, petitions or reports. Depending on the nature, characteristics and size of their organization and activities and requirements of the settlement of complaints, denunciations, petitions and reports, heads of government-attached agencies shall assign civil servants of their inspectorates to receive citizens.
2. Public non-business units involved in the settlement of regimes, policies and benefits for citizens and organizations shall organize the reception of citizens making complaints, denunciations, petitions or reports. Heads of public non-business units shall assign civil servants and public employees of specialized sections to receive citizens.
Pursuant to the Law on Reception of Citizens and this Decree, heads of government-attached agencies and public non-business units shall prescribe the reception of citizens at their attached agencies, organizations and units.
Article 4. Responsibilities of heads of government-attached agencies or public non-business units
